NAV  University Enterprises Inc.

Payroll- Frequently Asked Questions

Why does my paycheck come from University Enterprises, Inc. and not from the state agency/company where I work?

University Enterprises, Inc. (UEI)  contracts with state agencies and other organizations to be the employer of record for student assistant employees. This means UEI is your employer even if you perform work off campus.

My UEIWorkforce password has expired – what do I do?

Click on the Forgot/Reset Password link on the UEIWorkforce login page and follow the instructions.

When and how do I report my hours worked?

Hours are reported daily (including lunch breaks) through UEIWorkforce.  If you do not have access to a computer at work, please make changes to your timesheet through change requests. (See job aid below).

https://www.enterprises.csus.edu/wp-content/uploads/Requesting_Timesheet_Changes.pdf

You should submit your timesheet after your last punch for the pay period. If you use the physical time clock to clock in/out, you will still need to submit your timesheet.

 

Why can’t I manually enter my hours?

Employees are not allowed to make edits to their timesheets manually. Employees are required to make changes to their timesheets through change requests.

 

https://www.enterprises.csus.edu/wp-content/uploads/Requesting_Timesheet_Changes.pdf

How can I see how many hours I have worked?

In order to view hours worked, employees can review their timesheets or pay stubs within UEI Workforce.

When and how do I get paid?

Employees are paid semimonthly (twice a month) on the 7th and the 22nd unless otherwise noted on the Payroll Calendar.  If you have signed up for direct deposit, your pay check will be deposited into your bank account on payday.  Checks for employees who are not on direct deposit will be mailed to their home address.

 

When are W-2s available?

W-2s for the previous year are available at the end of January.

 

If I sign up for direct deposit, when will it take effect?

Direct deposits are effective for the pay period they are received.  Requests received in UEI Payroll Services before the end of the month will be effective on the check for the 7th, requests received by the 15th will be effective on the check for the 22nd.

How do I log in to UEIWorkforce?

Your UEIWorkforce login is the first initial of your last name plus your full 8-digit UEI ID number (with leading zeros).

I have forgotten my password for Employee Online – how do I reset it?

If you have forgotten your EO password, select the FORGOT PASSWORD link on the UEI Employee Online login page and follow the instructions.

How do I update my email and/or home address?

Log in to UEIWorkforce. Click on Quick links, HR Actions, and Employee Personal Information Update.

https://www.enterprises.csus.edu/wp-content/uploads/Updating_Personal_Information.pdf

How can I get a copy of my check stub(s)?

Log in to UEIWorkforce.  Under the My Pay Tab, choose Pay History. Select the pay period and follow the instructions to print your check stub.

I don’t have access to a printer, how can I print my pay stubs and/or W-2?

Employee pay stubs and W-2s are now located in UEIWorkforce.  If you do not have access to a printer, you may visit UEI Human Resources or UEI Payroll Services and use the computer/printer kiosk to print your pay stub or W-2.

How long will I have access to Employee Online after I have been separated from employment with UEI?

You will have access to UEI Employee Online for 2 years after your separation date.